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Microsoft Dynamics CRM 2011 to CRM 2015 Upgrade Supported Configurations

To upgrade to CRM 2015, you can upgrade only from CRM 2013 SP1 or higher versions. Dynamics CRM 2011 to CRM 2015 upgrade direct path is NOT supported. If your CRM environment is not running on CRM 2013 SP1 or higher versions, it is necessary to perform intermediary upgrade to CRM 2013 first before upgrading to 2015.

The table below show supported configurations for servers and clients. Make sure your environment is running on supported configuration, we also have a blog article highlighting the supported configuration details for CRM 2015

Microsoft Dynamics CRM Server 2015 Hardware requirements:

* Actual requirements and product functionality may vary based on your system configuration and operating system. The minimum and recommended requirements are based on 320-user load simulation tests.

 

Microsoft SQL Server Hardware requirements for Microsoft Dynamics CRM Server 2015:

* Actual requirements and product functionality may vary based on your system configuration and operating system. The minimum and recommended requirements are based on 320-user load simulation tests.

Windows Server operating system

Microsoft Dynamics CRM Server 2015 can be installed only on Windows Server 2012 64-bit-based computers. The specific versions and editions of Windows Server that are supported for installing and running Microsoft Dynamics CRM Server 2015 are listed in the following sections.

Important

The following Windows Server versions are NOT supported for installing and running Microsoft Dynamics CRM Server 2015:

  • Windows Server 2012 Foundation
  • Windows Server 2012 Essentials
  • Microsoft Windows Small Business Server editions
  • The Windows Server 2008 family of operating systems

Supported Windows Server 2012 Editions

The following editions of the Windows Server 2012 operating system are supported for installing and running Microsoft Dynamics CRM Server 2015:

  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Standard
  • Windows Server 2012 Standard
  • Windows Server 2012 Developer

SQL Server editions

Any one of the following Microsoft SQL Server editions is required and must be installed on Windows Server 2008 (SP2 or R2) 64-bit-based versions or Windows Server 2012 (RTM or R2) 64-bit-based computers, running, and available for Microsoft Dynamics CRM:

  • Microsoft SQL Server 2014, Enterprise, 64-bit
  • Microsoft SQL Server 2014, Business Intelligence 64-bit
  • Microsoft SQL Server 2014, Standard, 64-bitt
  • Microsoft SQL Server 2014, Developer, 64-bit (for non-production use only)
  • Microsoft SQL Server 2012, Enterprise, 64-bit SP1
  • Microsoft SQL Server 2012, Business Intelligence, 64-bit SP1
  • Microsoft SQL Server 2012, Standard, 64-bit SP1
  • Microsoft SQL Server 2012, Developer, 64-bit SP1 (for non-production use only)
Important
  • 32-bit versions of Microsoft SQL Server database engine are not supported for this version of Microsoft Dynamics CRM.
  • SQL Server Compact or Microsoft SQL Server Express editions are not supported for use with Microsoft Dynamics CRM Server 2015.
  • Microsoft SQL Server 2008 versions are NOT supported for use with Microsoft Dynamics CRM Server 2015.

Software component prerequisites

The following SQL Server components must be installed and running on the computer that is running SQL Server before you install Microsoft Dynamics CRM Server 2015:

  • SQL word breakers
    This is only required for some Microsoft Dynamics CRM language editions. For more information about word breaker versions for languages supported by SQL Server see Configure and Manage Word Breakers and Stemmers for Search.
  • SQL Server Agent service
  • SQL Server full-text indexing

The following components must be installed and running on the computer where Microsoft Dynamics CRM Server 2015 will be installed:

  • Services
    • Indexing Service
      To install this service, see the Windows Server documentation.
    • IIS Admin
    • World Wide Web Publishing
  • Windows Data Access Components (MDAC)
  • Microsoft ASP.NET (Must be registered, but does not have to be running.)

 

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