Crest Business Solutions Sdn Bhd

  • Phone: +603 7971 0039
  • Mail: info@crestsolution.com
  • Website: www.crestsolution.com
  • Address: A-18-13 The Scott Garden, 289 Jalan Klang Lama, Kuala Lumpur, Malaysia

Microsoft Dynamics CRM, NAV & AX Solutions

Microsoft Dynamics suite is a family of ERP and CRM products primarily geared toward midsize organizations as well as subsidiaries and divisions of larger organizations. Microsoft Dynamics Business Solutions offer greater ROI to businesses looking to automate their key business processes.  Dynamics NAV and Dynamics AX helps business automate key business activities such as financial management, human resource management, inventory management, supply chain management. Dynamics CRM manages the Sales & Marketing and Customer Care functions.

Our team of Microsoft Dynamics CRM and Dynamics NAV consultants offer great value to customers by bringing technological expertise backed by strong industry knowledge having implemented Dynamics Solutions in various industries such as Telecommunications, Supply-chain, education,  education and public sector.

Microsoft Dynamics CRM

Microsoft Dynamics CRM helps organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change and accelerate project delivery and returns. Microsoft Dynamics CRM is fully integrated with Microsoft Office Outlook, and equips users with access to customer information through a familiar Microsoft Outlook experience, which helps ensure rapid adoption and fast results.

Our Dynamics CRM Consultants have achieved high degree of expertise in rapid deployment and support of Microsoft Dynamics CRM 4.0 / 2011 /2013 at various customer sites.

Sales Automation
Microsoft Dynamics CRM helps your Sales team spend more time on selling and less time on administrative tasks. Take advantage of Leads, Contacts, Opportunities and Accounts Managemtn and tracking capabilities. Streamlined approvals and achive real-time sales forecasts to drive increased sales output and higher close rates.

Customer Service Automation
Microsoft Dynamics CRM provides compelling Customer Service Management experience that build customer loyalty. Empower your people with tools that simplify Case Management, Streamline escalations, improve knowledge sharing, and enable more effective account management, while controlling your service costs.

Microsoft Dynamics NAV

Microsoft Dynamics ERP helps you maintain accountability and compliance while giving you the speed and agility needed to respond to shifting market conditions and changing regulatory requirements. Keep a close eye on critical banking activities, and automate financial management processes to make better business decisions.

Financial Management
Microsoft Dynamics ERP gives companies like yours total control over their finances and helps you maintain accountability and compliance while keeping a close eye on critical banking activities and financial management processes.
Everyone from CFOs to bookkeepers can get the reminders and reports most relevant to their day-to-day tasks. It’s a simple, functional, flexible way to improve personal performance.

Supply Chain Management
With a real-time look into sales data, inventory, shipment schedules, and more, you’ll have a total picture of what’s coming in and what’s going out, and an easier time managing what used to be known as “hassles.”
Simplify critical purchasing and receiving processes, know what your customers want now, and plan for what they’ll want next and keep inventory lean, and still address demand.

Human Resource Management
Recruit and manage talent by posting job openings both internally and externally, and share applicants across the enterprise providing a powerful tool for any recruiter.
Drive HR Impact by maintaining hierarchical, matrix and team-based organizational structures over time, and get a more accurate picture of historical, current and future changes.
Give employees and managers with self-service capabilities the power to apply for jobs, maintain performance goals, register for courses, enter and approve absences/expenses, and maintain competencies and personal information.

Microsoft Dynamics AX

Microsoft Dynamics AX is a multi-language, multi-currency enterprise resource planning (ERP) business solution with comprehensive global business management features for financial, human resources, and operations management as well as additional industry capabilities for retailers, professional service industries, financial service businesses, manufacturers, and public sector organizations.
Dynamic Manufacturing means improving your capabilities to compete in a global environment, responding rapidly to customer demand, and lowering your operational costs.

 

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