Alfresco Records Management

Uncompromising Records Governance. No Exceptions

The ISO 15489 compliant alternative to SharePoint RM and legacy monolithic systems.

Stop risking failed audits with clunky SharePoint add-ons or expensive systems like FileNet and Documentum. Alfresco Governance Services automates compliance across your enterprise, classifying records invisibly without disrupting user workflows.

Featured Customers

Alfresco Document Governance Workflow Diagram Visual representation of unstructured data moving through an AI classification engine into a secure, DoD 5015.02 compliant vault. AUTO-CLASSIFY DoD 5015.02 CH3 ISO 16175

THE ALFRESCO EDGE

Stop Settling for "Good Enough" Compliance

SharePoint is excellent for collaboration but natively weak in regulated compliance, often forcing users to manually tag records. Legacy monoliths like FileNet, Documentum, OpenText trap your data in expensive silos. See how Alfresco compares.

Key Enterprise Requirements SharePoint + Add-ons
(RecordPoint, etc.)
Legacy ECM
(FileNet, Documentum, Preservica)
Alfresco AGS
(Enterprise)
DoD 5015.02 CH3 Certified
Requires 3rd Party App

Out of the box
ISO 15489, ISO 16175 & ISO 27001 Compliance
Requires Add-ons

Requires deliberate config & 3rd-party add-ons

Natively Supported
In-Place Federated RM (Single Pane)
Migration required

Limited connections

SharePoint, Box, Drive, etc.
AI-Powered Extraction & Classification
Limited / Syntex

Manual rule-based

Native AI features
Physical Records Tracking
Fully integrated
Security Classifications (Confidential/Custom)
Advanced Controls
Multi-Tenancy for Centralized RM

Enterprise scale
Full-Text Indexing & Faceted Search

Native Solr/Elastic
AI Chat / Q&A Records Search
Copilot separate

Native Integrated
Comprehensive Audit, Reporting & Analytics
Advanced Tools

PURPOSE BUILT

Tailored Governance for Highly Regulated Sectors

Different industries have unique compliance anxieties. Alfresco is engineered to mitigate the specific regulatory risks of your sector.

Public Sector & Government

Ensure citizen data protection and data sovereignty. Meet strict adherence to DoD 5015.02 and ISO 16175 mandates for archiving national heritage and state records securely.

Banking & Finance

Avoid crippling non-compliance fines. Enable rapid auditor access, guarantee SEC/FINRA compliance, and secure high-value financial instruments across legacy databases.

Insurance

Guarantee the immutability of claims records. Maintain strict PII and data privacy compliance while managing incredibly high volumes of both physical and electronic policy documents.

AI-Powered Automation

AI metadata extraction, classification, and native Chat/Q&A capabilities for lightning-fast records search.

Ironclad Data Security

Data-at-rest encryption via AES-256, SSL/TLS 1.3 in-motion, Data Loss Prevention (DLP), and Digital Rights Management (DRM) for total compliance.

Security Classifications

Apply clearance levels (Confidential, Top Secret) or define custom security groups (e.g., Internal Use Only).

Multi-Tenant Architecture

Enable centralized Records Management across diverse departments with comprehensive reporting and analytics.

Advanced Enterprise Capabilities

Automate compliance with intelligent tools

Records managers shouldn’t have to rely on end-users to remember complex compliance rules. Alfresco leverages powerful AI metadata extraction, faceted search, and enterprise-grade multi-tenancy to securely govern your records at scale.

END TO END LIFECYCLE

Seamless governance from creation to disposition

1

Declare

Automatically or manually declare documents as records without disrupting workflows.

2

Classify

Apply security classifications, metadata, and insert into a dynamic file plan.

3

Retain

Lock records according to dynamic retention schedules and compliance laws.

4

Disposition

Execute secure archiving or remote destruction with a complete audit trail.

FEDERATED RECORDS MANAGEMENT

Manage records in-place from a single pane of glass

Alfresco Federation Services (AFS) avoids the massive risk and cost of data migration. Access, discover, and manage your records across SharePoint, OneDrive, Google Drive, Box, and legacy ECMs natively.
True In-Place Records Management.
Perform remote discovery, seamlessly apply retention schedules, and execute disposition remotely—without ever moving the physical data from its original source.

Remote Discovery

Identify unmanaged records across SharePoint, Box, and G-Drive instantly.

Federated Search

Perform deep full-text indexing and faceted search across all connectors.

Remote Retention

Lock down cloud drives remotely with comprehensive audit logging.

Remote Disposition

Execute defensible disposition on remote files with full audit trails.

In-Place Federated Records Management Architecture Diagram showing Alfresco acting as a central governance hub for SharePoint, Google Workspace, Box, and Legacy ECM systems. Single Pane Governance Hub SharePoint OneDrive Google Workspace Box Legacy ECM (FileNet) REMOTE DISCOVERY REMOTE DISPOSITION

PROVEN BY NATIONAL INSTITUTIONS

Trusted by the most demanding compliance environments

See how leading government entities and highly regulated organizations secure their legacy and ensure public trust using Alfresco and Crest Infosolutions.

Government of Malaysia (MAMPU)

The Challenge

Needed a centralized Digital Document Management System (DDMS) to unify records management across hundreds of federal and state agencies while adhering to National Archives of Malaysia compliance standards.

The Impact

Deployed Alfresco to over 250,000 civil servants, successfully managing millions of classified documents, automating retention schedules, and transforming the public sector into a securely governed, paperless environment compliant with ISO 15489, ISO 16176, and ISO 27001.

Singapore Government Agency

The Challenge

Required an enterprise-scale, immutable archive to accelerate public and researcher access to millions of digitized historical records, photographs, and multimedia artifacts without compromising strict preservation standards.

The Impact

Replaced disjointed legacy systems with a unified Alfresco repository fully compliant with the Singapore Evidence Act (EA). Drastically reduced search times, streamlined Freedom of Information (FOI) workflows, and ensured long-term digital preservation.

Attorney General's Chambers (AGC) Brunei

The Challenge

Ensuring uncompromising immutability, executing complex security classifications, and enabling rapid eDiscovery capabilities for highly sensitive state, legislative, and legal documents.

The Impact

Achieved definitive legal defensibility with dynamic file plans and comprehensive audit trails. Additionally benefited by automating over 100 business processes to digitize collaboration among various teams and legal professionals.

FREQUENTLY ASKED

Alfresco RM FAQ

How does Alfresco compare to SharePoint RM?
Unlike native SharePoint, Alfresco AGS is DoD 5015.02 CH3 Certified out-of-the-box. It doesn’t rely on users to manually tag records (which often leads to compliance failure) and doesn’t require expensive 3rd party add-ons to achieve enterprise-grade governance.

Absolutely. Alfresco allows you to manage the end-to-end record life-cycle from creation, classification, metadata management, and disposition for both Electronic and Physical Records in a single unified system.

Federation allows you to discover, manage, and execute retention actions on records stored in other legacy systems (like SharePoint, FileNet, or Documentum) in-place, without the cost or risk of migrating the data into Alfresco first.

Yes, Crest Infosolutions provides 24×7 enterprise-grade support with strict Service Level Agreements (SLAs) to ensure your Alfresco deployment is secure, compliant, and always highly available.

Absolutely. Alfresco is a cloud-native platform built for maximum deployment flexibility. It can be deployed seamlessly on Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), IBM Cloud, or entirely on-premise behind your firewall.

Yes, Alfresco natively supports S3-compatible object storage via standard API connectors. You can securely and efficiently route your archived records to AWS S3, IBM Cloud Object Storage, MinIO, ObjectVault, or any other S3-compatible backend to dramatically reduce long-term archiving costs.

Yes, Crest Infosolutions provides dedicated, localized technical support and consulting services across Southeast Asia, the Middle East, and Europe through our direct offices and a highly vetted partner network.

Yes, Alfresco (part of Hyland) is consistently recognized by leading analyst firms and has historically been positioned as a Leader in the Gartner Magic Quadrant for Content Services Platforms, reflecting its robust enterprise capabilities and global market presence.

Alfresco Community Edition is a free, open-source version suited for non-critical testing. Alfresco Enterprise Edition delivers mission-critical capabilities including high availability, clustering, advanced administration, certified enterprise connectors, and fully backed 24×7 commercial support.

Yes, Alfresco seamlessly integrates with leading electronic and digital signature platforms including DocuSign, Adobe Sign, and Crest Infosolutions’ own SignDex. This allows you to securely automate legally binding signing workflows directly within your compliant records management lifecycle.

Absolutely. Alfresco is built on a highly extensible architecture and provides a robust suite of integration capabilities including modern OpenAPIs, comprehensive REST APIs, standard CMIS (Content Management Interoperability Services), and WebDAV support. This ensures effortless interoperability with your existing enterprise business applications and custom workflows.

Ensure audit-readiness today

Stop settling for “good enough” compliance. Our team of experts is ready to help you deploy the Alfresco Digital Business Platform to secure your electronic and physical records across the enterprise.

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Alfresco

Electronic Record Management

Alfresco Governance Services is DoD 5015.02 Ch3 Certified and ISO 16175 Compliant Records Management Platform to manage Electronic and Physical Records.

We provide consulting services to customers to implement Electronic Records Management, Federated Records Management and Physical Records tracking solution.

Electronic and Physical Records Management

Alfresco Governance Services (or AGS), popularly knows as Alfresco Records Management, controls important information that needs to be retained over time. It’s used in highly regulated environments, for managing governmental information or personnel records, or where information might be audited.

Fully integrated into Enterprise, Alfresco Governance Services (or AGS) makes it easy to work with files and have them declared as records at the right time, without changing the way you work.

Federated Records Management

Alfresco Federation Services (or AFS) avoids the risks of complex migrations and lets users find and manage information faster across more than 60 leading business systems and content repositories such as Documentum, OpenText and IBM FileNet as well as network drives and emails.
electronic management

Enterprise Support

Crest Infosolutions provides 24×7 support for Alfresco platform, to ensure your Digital Business Platform is always up to cater to your organization’s business needs.

Scale for every need

Scale your Records Management Platform to billion of records and accessible by hundreds of thousands of users, on-premise or in cloud.

Leverage on Alfresco’s DoD 5015.2, ISO 16175  and ISO 15489 compliance capability to meet your information security and compliance requirement.

Robust data security tools to ensure your data remains safe. Alfresco support AES-256 Data-at-rest Encryption using AES-256 algorithm and TLS 1.2 for data-in-motion security.

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Electronic Record Management

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